Job of Room Service Order Taker in UAE

Anantara Eastern Mangroves Abu Dhabi Hotel is looking for job of a room service order taker in the UAE, who is responsible for ensuring prompt and accurate processing of guest food and beverage orders in a hotel or resort. This role involves taking orders over the phone or through in-room tablets, offering menu recommendations, recording special requests, and coordinating with the kitchen and serving staff for timely delivery. Excellent communication and customer service skills are essential, along with the ability to handle cash transactions, maintain order records, and adhere to hygiene and safety standards. This position plays a crucial role in enhancing the overall guest experience and satisfaction.

Responsibilities of Job:

  • As a Room Service-Order Taker, you would be responsible for answering all telephones,
  • dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.
  • To serve the needs of the business, their guests and their team members by successfully delivering the in-room dining service of the hotel.
  • Your key duties and responsibilities are to ensure that the in-room dining service is delivered in line with the brand service standards and to ensure maximum guest satisfaction at all times,
  • Creating memorable guest experiences while serving food and beverage items to their guests.

Eligibility Criteria for Job

  • College Diploma in Hotel Management or related field
  • Previous experience in a Food & Beverage/Restaurant role
  • Passion for teamwork
  • Eye for detail to achieve operational excellence.
  • Excellent guest service skills

Application Method:

If you wish to grow with us, please apply now and become a part of Zung Fu. To apply for job of Job of room service order taker in UAE, please use Apply Now button. It will redirect you to official registration form. Once you are on registration portal, sign in yourself and submit your application by filling all required details. You will also need to upload your updated CV and relevant documents. Finally, follow instructions provided to complete the application process.

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